Effective Date: August 7, 2026

Last Updated: August 7, 2026

At Adesua Luxury (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our ready-to-wear collections, or otherwise interact with our digital platform.

Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read and understood the terms described herein.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

A. Information You Provide Directly to Us

  • Contact & Profile Data: Your full name, email address, phone number, and account credentials (if you create an account).
  • Billing & Delivery Details: Shipping address, billing address, and contact details required for order fulfillment.
  • Payment Information: Payment card details, bank account details, or third-party payment provider identifiers. (Note: Payment transactions are processed through secure, third-party PCI-DSS compliant payment gateways. We do not store raw credit card details on our servers.)
  • Customer Support & Communications: Information provided when you contact our Client Care team, complete feedback forms, or subscribe to our newsletter.

B. Information Collected Automatically

When you navigate our website, we may automatically collect standard usage and device data:

  • Device & Technical Data: IP address, browser type, operating system, device identifiers, and network information.
  • Browsing Data: Pages viewed, links clicked, time spent on pages, referral URL, and items placed in your shopping cart.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the site.

2. How We Use Your Information

We use your personal data for clear, legitimate business purposes, including:

  • Order Processing & Fulfillment: Processing payments, arranging shipping, managing returns/exchanges, and sending transactional notifications (order confirmations, tracking details).
  • Client Care & Communication: Responding to inquiries, providing technical support, and delivering customized assistance regarding sizing or product availability.
  • Marketing & Personalization: Sending newsletters, exclusive collection previews, promotional offers, and personalized product recommendations (where you have opted in).
  • Platform Optimization: Monitoring site performance, improving layout, auditing traffic, and enhancing security against fraudulent transactions.
  • Legal & Regulatory Compliance: Fulfilling legal obligations, protecting our intellectual property, and enforcing our site policies.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We share data only under the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our e-commerce platform, such as payment processors, shipping/courier networks, IT hosting providers, and email marketing services.
  • Legal & Safety Obligations: When required by law, subpoena, or legal process, or to protect the rights, property, safety, and security of Adesua Luxury, our customers, or the public.
  • Business Transfers: In the event of a merger, acquisition, corporate restructuring, or sale of assets, customer information may be transferred as part of business assets under strict confidentiality agreements.

4. Cookies and Tracking Technologies

You have control over how cookies are stored on your device:

  • Essential Cookies: Necessary for basic site functionality (e.g., maintaining your shopping cart and session).
  • Analytics & Performance Cookies: Help us understand how visitors interact with our site so we can improve the online shopping experience.
  • Marketing Cookies: Used to serve relevant announcements and measure campaign performance.
You can adjust your cookie preferences through your web browser settings at any time. Disabling certain cookies may impact site performance or limit your ability to use specific features.

5. Data Security & Retention

  • Security: We implement robust administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, loss, misuse, or alteration. All transactions are encrypted using Secure Sockets Layer (SSL) technology.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal information we hold about you.
  • Correction: Request updates or corrections to incomplete or inaccurate data.
  • Deletion: Request the deletion of your personal data, subject to legal record-keeping obligations.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link at the bottom of our communications or contacting Client Care.

7. Third-Party Links

Our website may contain links to external sites or social media platforms. Adesua Luxury is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policy of every external site you visit.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in operational practices or legal regulations. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us:

  • Email: adesualuxuryfashion@gmail.com
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (WAT)